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EMPLOYEE
ASSISTANCE PROGRAM |
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110, First Floor, SE Wing Hours: 0700-1630 Telephone: 309 782-4357 (Help)For emergencies, contact the RIA Fire Dept and at (309) 782-5148 and a counselor will be paged. Hearing impaired TDD number is (309) 782-2551. |
EMPLOYEE ASSISTANCE PROGRAM (EAP)
SERVICES
No one gets through life without problems. Tragedy,
disappointments or losses and unresolved conflicts with others can affect a person’s
quality of life, job performance, attendance and physical/emotional health. The EAP
services can assist military and civilian personnel and families in dealing with the
problems more effectively. Our Master’s degree level professional staff will provide
free, confidential assistance.
CONFIDENTIALITY
Strict confidentiality is maintained on
client identity and any information that is shared within the assessment, referral, and
follow-up sessions. In order for any information, written or verbal, to be released to a
supervisor or others, the client must agree to the release of that information and sign a
written consent form.
Due to professional obligation there are three exceptions to this policy: if an individual is threatening to harm themselves, harm others, or suspected child abuse. Under these circumstances, information is released to appropriate resources on a need to know basis. Military personnel are advised to seek additional information on pertinent regulations governing release of information.
EMPLOYEE, MILITARY AND FAMILY MEMBER SERVICES - Screening for problem identification - Motivation and short term problem solving - Referrals, as needed, for appropriate treatment and assistance - Follow-up sessions to determine progress |
| WORK ORGANIZATION SERVICES Professional consultation and training to work organizations, managers, unions and team members who are seeking assistance to enhance the work environment and improve employee/team performance. Services provided include facilitation, coaching, constructive confrontation, and referral. - Organization assistance to resolve interpersonal communication issues that lower productivity. - Prevention education to workforce in areas of stress, change, conflict, communications, and abuse of alcohol and drugs |
SPECIAL INTERVENTIONS - Workplace Violence Prevention - Crisis Management - Conflict Resolution/Mediation - Critical Incident Debriefing - Consultation Regarding Impaired Employees |
CHEMICAL ABUSE/DEPENDENCE SCREENING AND REFERRAL - Identify life consequences resulting from the use and abuse of alcohol/drugs - Explore options regarding education and referral for treatment
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COMMUNITY AWARENESS - Promoting Sensible Holiday Celebrations - Designated Driver Booths
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PREVENTION EDUCATION - Increasing Human Effectiveness - Smoking Cessation Clinic |
SOARING EAGLES YOUTH MENTOR PROGRAM - Civilian and military personnel eligible - One-on-one mentoring to "at-risk" community youth
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PATRONAGE ELIGIBILITY:
You are eligible to patronize our facility if you are one of the following: Active duty
military and family members. Retired Military and family members; Arsenal Island civilian
employees and family members (with the exception of DFAS). Family members as
established IAW AR 640-2…lawful spouse…children under the age of 21 and
married…children over the age of 21 to the age of 23 enrolled full-time in an
institute of higher learning, as long as they remain unmarried and dependent upon the
sponsor for over 50% of their support.