MWR Rock Island Arsenal Relocation Survey

Greetings!  We hope you were able to get settled into your new life here at RIA.  In order to better assist future newcomer’s we would  like to request that you take the time to complete this brief survey regarding your relocation experience.  Your opinion is invaluable to us and we look forward to utilizing your input to make the relocation process even smoother for the next family that comes to Rock Island Arsenal.  Thank you!

1.  If you were assigned a sponsor prior to your arrival at RIA, were they helpful?
2.  If you received a Welcome Packet or CD prior to your arrival, was it helpful?
3.  If you accessed  MilitaryHomefront.dod.mil before arriving at RIA, was the information helpful?
4.  If you used the Lending Closet upon arriving at RIA, did it meet your needs?
5.  Was the information contained on the RIA website helpful?
6.  Was the In-Processing meeting with the School Liaison Officer and information received helpful?
7.  Were the printed materials provided by the School Liaison Officer helpful to you?
8.  Did you find the staff at Child and Youth Services helpful and courteous during your relocation?
9.  Was the Housing Office Welcome Packet helpful to your relocation process?
10.  Was the information on the RIA Rental Housing Site helpful?
11.  Were the Housing Office personnel helpful in assisting you during your relocation?
12.  Was the information provided by the Housing Office useful in finding housing in the local area?
13.  Were other community agencies or realtors helpful in assisting with your housing needs?
14.  Were the services provided by the Relocation Assistance Program helpful in your move
15.  Did you find the Transportation Office helpful in the movement of your household goods?
16.  Were you able to find adequate housing?         Yes              No
17.  Was the housing you found affordable?            Yes              No
18.  How much out-of-pocket expense will your accrue each month over your BAH?  
19.  How much out-of-pocket expense did you incur that was not covered by TLA?    
20.  How long were you in a hotel/motel before being adequately housed?  
21.  Any General Comments about your experience?

Do you wish to be contracted regarding the survey      Yes        No

If yes, please give your name and contact information
 

 
 

We Appreciate your feedback!  To make additional comments/suggestions or for more information, please call our ACS Relocation Program at 309 782-3896